Returns & Exchanges
At Allpowers, we stand behind the quality of our portable power solutions and offer a 30-day money-back guarantee for any reason. If you are not completely satisfied with your purchase, we are here to assist you with a seamless return or exchange process.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the item in its original packaging, including all cables, accessories, and documentation that were included in the initial shipment.
Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location; please ensure you retain the tracking receipt for your records.
Inspection and Refund
Once our technicians verify the item's condition at our warehouse, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing