Frequently Asked Questions
Everything you need to know about Allpowers portable energy solutions.
What is the average shipping time for orders?
Standard shipping typically takes 3-7 business days within the continental US, while international orders may take 10-15 business days depending on customs clearance.
Can I use Allpowers solar panels with other brands of power stations?
Yes, our solar panels are equipped with universal MC4 connectors and various DC adapters, making them compatible with most portable power stations on the market.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund.
Do Allpowers products come with a warranty?
All of our portable power stations and solar chargers come with a standard 18-month to 24-month warranty covering manufacturing defects.
How do I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna or Affirm.